HOW GOJEK CLONE APP IS READY TO FACE THE PANDEMIC?

Covid-19 was declared a global health emergency last year itself and since then it has become a living nightmare for every service provider, every entrepreneur worldwide because the sales had entirely crashed! With no sales, revenue stream for many business-owners had dried up and they faced extreme financial crisis! Even Apps like Gojek, which offers more than 70 services online through single login, had suffered a great deal of loss due to the pandemic! But this all-in-one services’ app isn’t a quitter! It keeps reinventing itself to stay relevant in the current ever-changing global scenario. And this is why this app had recently introduced several covid-19 specific guidelines to ensure safety for all but furthermost of their users!

The Pandemic-induced fear was so brutal that people were scared to even step out of their homes and even when they had to, they wore surgical face masks and preferred to travel in their own personal vehicles because they could at least sanities their cars.

Powerful Gojek like App could gauge this insecurity and acted on it almost immediately!

They introduced the following covid-19 protection tools into their software: –

Restriction on number of passengers travelling per ride

This feature of allowing just two passengers in a hatchback taxi ensured government imposed social distancing instruction. To help contain the spread of the Covid-19, it was important to break the transmission cycle through human-to-human contact. And this is why three feet distance between two travelers was made mandatory. The app owner is the sole authority to decide the number of passengers that can travel in a taxi per ride.

Face Mask Verification

On-demand multi-services app has now made it compulsory for the Taxi Drivers to upload a selfie with the face mask on before the trip could begin. World Health Organization had strongly recommended that face masks and social distancing alone can curb the spread of coronavirus. The common man was told that regularly hand-washing and covering their nose and mouth at all times is their only shield against the novel-coronavirus.

This app has designed a detailed covid-19 safety checklist

Every time a Rider requests for a taxi, the app redirects the user to its Safety Checklist menu that has four essential pointers. These pointers are not to remove face mask anytime during the rise, sanities your hands regularly, handle your luggage yourself and keep it in the trunk without the help of the Driver and try paying through the in-app wallet. Paying in cash is discouraged simply because multiple hands have touched it and one might accidently contract covid-19 via these currency notes. It is only when you agree these instructions that you’d be able to send request for a taxi.

Rider as well as the Driver can cancel the ride if either violates the covid-19 safety checklist

This is an excellent feature to ensure safety of both the Riders and Drivers. A Driver can cancel the ride citing the reason that the Rider is not wearing a face mask. Similarly, even Riders can cancel the taxi ride if the Driver has not been able to provide all the covid-19 safety essentials for the ride. If the Driver is not wearing a mask or if the car has not been sanitized since the last ride, then the Rider has the right to cancel the ride without bearing the cancellation charge penalty.

Customers give in Safety Ratings as well

After the trip has been completed, the Rider is asked to rate the trip and leave a comment about what they liked/disliked. And right after that, the Rider is asked to give Safety Ratings based on the extent of covid-19 safety guidelines followed by the Driver. The Safety Rating is a mandatory step which cannot be skipped. Although, the Driver is not asked to give any Safety Rating to the Rider. All the Safety Ratings and the associated comments can be accessed by the App Owner in the Admin Panel.

Conclusion

Benefits of Gojek Clone App are manifold. The app is extremely intuitive and solution-oriented. By introducing such health-safety measures during the ongoing Pandemic, this app has revived livelihoods of many Taxi Drivers. And providing Taxi services is one of the main components of its operations apart from delivering essential commodities and services.